30 Day Money Back Guarantee for Power X-Change equipment

Unfortunately, we have to inform you that we will have to discontinue our 30-day money-back guarantee as of 18 September 2024.
This is due to an unnaturally high number of abusive applications to obtain reward points or bonus miles.

If you have purchased a product by 18 September 2024 and would like to take advantage of the 30-day money-back guarantee, you can contact us at the address below. We will then check your enquiry and our service team will contact you by email or telephone. Of course, we are also available to answer any general queries you may have.

Our service hotline

+49 9951 959 2000

Monday till Friday
8 am to 6 pm

Saturday (Summer opening hours 01.04. – 30.09.)
8 am to 12 noon